About Us

Welcome To Heartland Health Services

Strategic Plan


 Strategic Plan 2021 - 2023 pdf


Annual Reports


2020 Annual Report pdf




Improving the quality of our services and transforming how this care is delivered to improve health outcomes, patient satisfaction, and the efficiency of the delivery of care. We want to dismantle barriers in order to achieve equity in healthcare.




Our Mission: Provide affordable, high-quality health services and remove inequities to improve the lives of all.

Our Vision: Healthy Lives. Thriving Communities. Mutual Trust.

Our Values: Equity, integrity, collaboration, accountability, innovation, service excellence, stewardship. 


Heartland Health Services Diversity, Equity & Inclusion


Through inclusion, education, and empowerment, Heartland Health Services Diversity, Equity, and Inclusion Advisory Committee will foster an equitable organization for staff, patients, families, vendors, and community partners. HHS policies, procedures, and practices are conducive to developing workplace, patient culture, and awareness that values Diversity, Equity, and Inclusion. We acknowledge the many inequties within marginalized groups, and at Heartland we are committed to dismantling barriers that plague our communities. Heartland Health Services will create an organizational culture that embraces everyone's uniqueness and we vow to continously expand on the values of Diversity, Equity, & Inclusion as we serve our communities.


Community Health Quality Recognition (CHQR) Badges


The CHQR badges recognize Health Center Program awardees (and look-alikes) that have made notable quality improvement achievements in the areas of access, quality, health equity, and health information technology for the most recent UDS reporting period.  In addition, COVID-19 badges were introduced to recognize health center’s contributions to the public health emergency response in the areas of data collection, testing and vaccinations.





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